Terms of Use
Updated 25. September 2023
Entire agreement
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of this website.
Please ensure to read all this information included in the Conditions and Additional Information carefully before proceeding, because by making any booking, you confirm your agreement to each of the Conditions and the Additional Terms.
1. Definition of Event
An event is any course, workshop, retreat, experience, and/or teaching offered by Batari, s.r.o in residential, nonresidential, and/or online formats.
2. Payment conditions
Once you have selected your event, you can phone us as a first informal contact, then place a request by sending an e-mail at: info@batari.sk or via phone numbers available on the website. If the requested event is available, we shall place a provisional booking for you and we will send you the Booking Form by e-mail.
After receiving the Booking Form completed and signed, together with a copy of your passport we will send you the pre-confirmation booking, including the payment details and our bank details, since we need to receive the payment of the advance payment within 15 (fifteen) working days to confirm the booking of the requested event.
For bookings made more than 90 (ninety) days prior to the requested event, you have to pay the 50 % of the course fee (unless indicated differently)
For bookings made less than 90 (ninety) days before the start of the requested event date prior to the rental date, you will have to pay 100% of the amount. No contract will exist between us until we have received the required advance payment and we have issued our official confirmation invoice.
3. Payment of the balance
The full payment of the balance for the course fee is due 30 (thirty) days before the event starts.
As soon as we receive your payment, we will issue pro-forma booking summary along with our official confirmation invoice.
Failure to make this payment will be considered as a cancellation and we will be entitled to apply the cancellation charges as set out in section 9.
.
4. Last minute bookings
Late bookings are those made within 30 (thirty) days before your arrival date. In that case we must receive your Booking Form, completed, and signed, together with the full payment within 7 (seven) days of your booking date by e-mail.
5. Method of payment
You can pay the advance payment by bank transfer or PayPal, Wise. The balance can be paid by bank transfer or cash as well. Payments will be charged in Euro according to our Euro price list.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.
7. Arrival and Departure
Arrival is normally scheduled after 04:00 pm and 07:00 pm (unless indicated differently). Should you be unable to arrive between these times, you are kindly requested to let us know in writing as soon as possible in advance. Departure time is 11:00 am.
8. Insurance
You agree to take over and maintain a valid Renters’ Insurance Cover policy. Your policy must provide adequate cover for personal injury, death, medical and repatriation costs, loss of valuables. You are required to include the name and address of the insurance company upon arrival as well as the policy
number on the Booking Form.
You are responsible for securing all relevant and valid documents for your trip, such as passports, driving licenses or for checking in for any flights, trains, or ferry services. We will not be liable for any damage, loss, or expense you may suffer as a result of, or arising from, any discrepancies in such documents or services.
9. Minimum Attendees Requirement
By booking an event you confirm that you are aware of and accept that every one of our events has a minimum attendance requirement. Therefore, the event is not fully confirmed until this minimum number has been reached. While you may have been accepted to join the event, the event itself, however, may not yet have been confirmed.
Attendees will be informed by email, WhatsApp as to their status of enrolment (whether accepted or not) as well as the status of the event (confirmed or not yet confirmed). Event confirmation will be updated to each attendee as soon as such confirmation is known.
10. Cancellations and Refund
Terms for In-person Events (Residential or Nonresidential)
Cancellations made by the attendee at least 60 days prior to the event date render the course fee paid as refundable, less any debit card, credit card, or PayPal processing fees (currently 7%).
Alternatively, the attendee may transfer (one time only) the entire value of the course fee paid to another event within one year of the date of cancellation.
Cancellations made by the attendee between 31 and 60 days prior to the event date render the course fee paid as non-refundable, but attendees may transfer (one time only) 50% of the full value of the course fee paid to another event within one year of the date of cancellation.
Cancellations made by the attendee 30 days or less prior to the event date render the course fee paid as non-refundable and no transfer of fees is offered.
After the commencement date of the event all course fees paid are non-refundable.
In situations of all and any cancellations made by the attendee if Batari, s.r.o has incurred any other preparational costs outside of those related to payment gateway fees, those costs will be deducted from any refundable amount (e.g. costs of printing and sending event related booklets, supplies or other items to the attendee by post).
Terms for Online Events
Cancellations made by the attendee 31 days or more prior to the online event date render the course fee paid as refundable, less any debit card, credit card, or PayPal processing fees (currently 7%).
Alternatively, the attendee may transfer (one time only) the entire value of the course fee paid to another event within one year of the date of cancellation.
Cancellations made by the attendee between 15 to 30 days prior to the online event date render the course fee paid as non-refundable, but the attendee may transfer (one time only) the entire value of the course fee paid to another event within one year of the date of cancellation.
Cancellations made by the attendee 14 days or less prior to the event date render the course fee paid as non-refundable and no transfer of fees is offered.
After the commencement date of the online event all course fees paid are non-refundable.
In situations of all and any cancellations made by the attendee at any time if Batari, s.r.o has incurred any other preparational costs outside of those related to payment gateway fees, those costs will be deducted from any refundable amount (e.g. costs of printing and sending event related booklets, supplies or other items to the attendee by post).
11. Cancellation by Batari, s.r.o
In the unlikely situation that an event is postponed or canceled by Batari, s.r. o all payments are refundable at the request of the attendee (except in the case of force majeure – see below).
Alternatively, an attendee may transfer (one time only) the entire value of the course fee paid to another event within one year of the date of cancellation.
12. Event Cancellation Due to Force Majeure
In a situation where an event is cancelled by Batari, s.r.o due to force majeure (see definition below), no refunds are offered. The attendee may use the full value of the paid amount toward another event live or online within
12 months from the end of the circumstances, which created the force majeure.
13. Definition of Force Majeure
In this clause, force majeure refers to a situation beyond the control of Batari, s.r.o and our team which, as a result, prevents us from fulfilling any of our obligations or conducting events in the way stated in our advertising, event descriptions, or other channels.
This includes but is not limited to:
· An act of God (such as, but not limited to, fires, explosions, earthquakes, drought, tidal waves, and floods);
· War, hostilities (whether war has been declared or not), invasions, acts of foreign enemies, mobilizations, requisitions, or embargoes.
· Rebellions, revolutions, insurrections, military or usurped power, or civil war;
· Governmental declarations including, but not limited to, martial law, curfews, no-travel or remain-in-place orders, etc.;
· Riots, epidemics and pandemics, commotion, strikes, go-slows, lockouts or other types of disorder, commuting accidents or disturbances, flight cancellations, and any crash of public systems;
14. Consequences of Force Majeure
Neither Batari, s.r.o or its team shall be considered in breach of their duties if prevented by a situation of force majeure from providing the events or other activities during the designated dates per our advertising or according to intended commitments. If Batari, s.r.o or its team are prevented from carrying out our obligations as a result of force majeure, then reasonable efforts shall be made to give notice to all attendees upon this being foreseen by, or becoming known to, Batari, s.r.o or its team.
If Batari, s.r.o or its team are prevented from executing any events or commitments due to a situation of force majeure, we shall be relieved of our obligations to provide any of the events or other activities but shall endeavour to continue to perform our obligations so far as reasonably practical and possible (and in accordance with good operating practices). If Batari, s.r.o is prevented from holding an in-person physical event due to a situation of force
majeure, we shall make efforts to offer the same event in an online format within a reasonable amount of time. In such cases course fees paid are rendered non-refundable and will apply for the same event offered in the new format.
Should Batari, s.r.o incur additional costs as a result, despite taking reasonable steps to mitigate the costs, we are entitled to reallocate such costs to our attendees as is reasonable for the relevant event (cost being defined as having no profit component). This may result in the need for an additional payment due prior to joining an event.
If Batari, s.r.o as a result of a situation of force majeure, is forced to delay or cancel events or other activities, in such a case neither we nor our team will bear any responsibility for event participants’ damages, including loss of money, flight tickets, accommodation reservations, or any other expenses incurred by the attendee as a result of the cancellation or delay.
Irrespective of any extension of time, if a situation of force majeure occurs and its effects continue to impact our services negatively, then Batari, s.r.o retains the right to cancel events or other activities without bearing any responsibility or damages whatsoever.
14. Right to Accept and Reject
Batari, s.r.o has the right to accept or reject any attendee to any of our events at any time. We are not obliged to explain the reasons for such decisions.
15. Right to Remove from an Event
If for any reason we deem that an attendee’s participation is not appropriate or presents a safety risk to himself/herself or others, we reserve the right to remove the attendee from the event. If this occurs, the attendee will be refunded a prorated event fee. All other expenses that the attendee may have incurred, including lodging and travel expenses, will be the attendee’s sole
responsibility and not the responsibility of Batari, s.r.o
16. . Waiting lists
When booking an event with Batari, s.r.o a hopeful attendee acknowledges and accepts that in certain situations he or she may be put on waiting lists.
For example, occasionally Batari, s.r.o offers events which require a gender balance, meaning an equal number of men to women will be accepted to those events. This means that an attendee may be put on a waiting list until additional attendees from the opposite gender apply and are accepted
to the event.
When applying to join any of our events a hopeful attendee must accept the possibility of remaining on the waiting list for an unknown period of time. He or she will be notified as soon as possible when participation can be fully confirmed. In some cases, such confirmation may only be possible a few
days prior to the event start date.
In case it is not possible for the attendee to join the event on short notice, or if the attendee wishes to cancel the registration while still on the waiting list, a full refund of all related payments made will be offered minus any debit card, credit card, or PayPal processing fees (currently 7%).
Alternatively, the attendee may transfer (one time only) the entire value of his or her payment to another event within one year of the date of attendee’s voluntary withdrawal from the event.
17. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
18. Modifications to Services and Prices
Prices for our services are subject to change without notice. We reserve the right to modify or discontinue services (or any part or content thereof) at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of services.
We have made every effort to display as accurately as possible the colours and images of our products and content and overview of the services that appear on our website and are offered for purchase.
We cannot guarantee that your computer monitor’s display of any coluors or pictures will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographical region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products and services or their pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product or service at any time.
Any offer for any product or service made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in our service will be corrected.
19. Acceptable use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to our website without our express written consent.
You must not use our website to transmit or send unsolicited commercial communications.
You must not use our website for any purposes related to marketing without our express written consent.
20. Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with Slovak Republic law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of Slovak Republic.
21. Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered
by us arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
22. Breaches of these terms and conditions
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet
service provider to request that they block your access to the website and/or bringing court proceedings against you.
23. Variation
We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.
24. Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
25. Severability
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
26. Exclusion of third part rights
These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.
27. Updates and Changes to Terms of Service
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or our services following the
posting of any changes to these Terms of Service constitutes acceptance of those changes.
28. Contact Information
Questions about the Terms of Service should be sent to us at info@batari.sk